How can we help you?
Ordering and Shipping
Placing an order is easy! Simply browse through our catalog, select the product(s) you wish to purchase, and add them to your cart. Once you're ready to checkout, go to your cart and follow the instructions to complete your purchase. You'll need to provide your shipping information and choose your preferred payment method.
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations only if your order has not yet been processed for shipping. Once an order is in the shipping process, we are unable to make any changes.
Shipping times vary depending on your location and the shipping method you select at checkout. Typically, orders are shipped within 2-5 business days, and delivery can take an additional 3-10 business days.
Yes, we do offer international shipping. Shipping rates and times vary depending on the destination country. Please note that international orders may be subject to additional customs fees or import taxes upon arrival.
Product Information
Moonchild is a captivating fragrance that features a blend of ethereal and mystical notes. The key notes include jasmine, sandalwood, and vanilla, creating a unique and enchanting scent that's perfect for nighttime wear or special occasions.
Yes, Moonchild is formulated to be gentle and is suitable for most skin types, including those with sensitivity. However, we always recommend doing a patch test on a small area of your skin before using any new product extensively, especially if you have known allergies or sensitivities.
Absolutely! We are committed to ethical practices, and all of our products are 100% cruelty-free. We do not test any of our products on animals at any stage of product development.
We believe in transparency and provide a full list of ingredients for each product on its respective product page on our website. If you have any specific questions or concerns about an ingredient, please feel free to contact us directly for more information. This FAQ page is designed to address common questions and concerns that customers might have about ordering, shipping, and product information and general store policies.